Shambo Mukherjee - Resume

• Recruited as a full-time PM (40+ hrs/week) alongside undergraduate studies
• Cut course-planning time 70% and saved ~300 admin hrs/year: reframed the core problem from software access to scheduling logic after 20+ discovery interviews with faculty, IT, and admin
• Shipped 3 features on time through the full product lifecycle, avoiding a 6-week delay: scored 7 features with RICE, cut 4, including a faculty-requested reporting module, because data showed lower retention impact than scheduling fixes.
• Validated 3 major pivots with data before committing resources: defined success metrics and instrumented Mixpanel KPIs before writing a line of spec; used continuous feedback and A/B testing to stress-test each direction on a greenfield 2,000+ student platform.

• Founded at 15, scaled to acquisition at 19
• Acquired for ~$125,000 at 19: bootstrapped 0 → 10,000+ users over 5 years via WhatsApp growth loops and community referrals, reaching ~$12,000 peak annual profit and 25% YoY revenue growth in FY2025. No external capital.
• Diagnosed retention loss as missed collections, not pricing — through structured root-cause analysis combining qualitative feedback with scraped collection data.
• Improved on-time pickups 30% and cut 2+ middlemen: routed waste directly to recyclers and automated driver dispatch via n8n + Airtable, building a defensible margin.
• Expanded operating radius 40% through a municipal partnership: built a SQL-backed dashboard verifying 100+ tonnes of diverted waste, earning a civic commendation and satisfying acquirer due diligence
• Led a cross-functional team of 7 from age 15 with 2 co-founders: owned hiring, partnerships, and customer relations; validated new geographic zones via A/B testing before committing to full rollouts.

• Worked directly with founders; awarded Best Intern
• Lifted conversion 2.3× (4%→9.2%) in 5 months: diagnosed the drop-off as an onboarding friction problem, not an acquisition problem; ran full-funnel SQL analysis, identified 3 user requirement gaps, and redesigned each flow.
• Reduced time-to-hire 45% with automation that outlasted the internship: replaced 6+ manual steps with an n8n + Airtable screening and scheduling system — still in production post-departure.

• Supported the data analysis team on internal datasets, building dashboards and visualizations to track key performance indicators
• Assisted in cleaning and analyzing datasets, improving data usability and reducing inconsistencies by ~20%
• Contributed to weekly reporting workflows, helping streamline data preparation and reduce manual effort

• Shadowed product management teams working on enterprise solutions, contributing to feature discussions and documentation
• Assisted in analyzing user requirements for ERP-related workflows, supporting refinement of product requirements
• Contributed to internal reports and documentation, improving clarity of feature specifications and stakeholder communication

• Built and delivered web and mobile solutions for early-stage clients, focusing on usability and core feature delivery
• Developed front-end interfaces and backend integrations for small-scale applications
• Collaborated with clients to define requirements, prioritize features, and iterate on product functionality

Krea University